License Information

Description:

In ClientView an object can be created that will display all the licenses that have been loaded in the IMG. Within the IMG License Info Pane is a Download Node License button. If you have recently acquired a new license which contains additional functionality it can be loaded to the IMG through use of this button. See Downloading a New License in the related topics section below which will give more information on how to accomplish this.

 

Accessing this Pane:

Dialogic IMG EMS > Logical IMG > Physical IMG > New Licensing Info

 

Related Topics:

Downloading a New License

 

Maximum Objects:

1 per Physical IMG

 

Click on Technical Notes link for more information on licensing

 

ClientView Pane: 10.5.0 - 10.5.1

sc_licenseinfo.png

 

ClientView Pane: 10.5.2

sc_licenseinfo_10_5_2.png

 

ClientView Pane: 10.5.3

sc_licenseinfo_10_5_3.png

 

 

Evaluation License:

Evaluation licenses expire after a specified number of days. If you are using an Evaluation License, the License Expiration Info pane indicates the date/time that the license will expire, as shown in screen capture below. If you are not using an Evaluation License, the field will say "Does not expire" as shown in screen capture above

 

sc_licenseinfo(timed).png

 

As the evaluation licensed gets closer to expiring, below are the events that will occur reminding you that the license is about to expire.

 

  1. Seventy Two hours prior to the timed license expiring the IMG will start sending an alarm every 100 calls (Using EventView Application) informing you that the evaluation license is going to expire.

  2. Once the Seventy Two hours is up and the license has expired an alarm will be sent for every call and a screen will pop-up informing you that the license has expired. See screen capture below. All incoming calls will be released with a cause code of 41 "Temporary Failure" (SIP code is 503)

    sc_license_eval_expired.png

     

  3. If Call Tracing is enabled on the IMG the following will be logged in the Call Trace

    13:17:17.946 SYS(W) Timed license failure: license has expired
    13:17:17.946 SYS(W) license created: 1206022897 (MARCH 20, 2008 14:21:37)
    13:17:17.946 SYS(W) license expires: 1206109297 (MARCH 21, 2008 14:21:37)
    13:17:17.946 SYS(W) now: 1206382637 (MARCH 24, 2008 18:17:17)
    13:17:17.946 CALL(GCL) (01:00005:00) ERROR: CALL FAILED DUE TO EXPIRY OF LICENSE
     

 

Buttons:

Download License File:

See related topics above