To remove te old driver and diagnostic program do next steps: 1. Remove all Link Services created from SNA Manger. 2. Remove all follow files: \system\sangdtsd.dll \system\sangsdlc.hlp \system\sangsync.sys \system\sangx25.hlp \system\hwsetup\i386\sangsdcf.dll \system\hwsetup\i386\sangxdcf.dll 3. Remove Sangoma diagnostic home directory (default: C:\SangDiag) 4. Remove two shortcuts from Start | Programs | Microsoft SNA Server : Sangoma Links Diagnostics Sangoma Links Diagnostics read me 5. Run `regedit` from Start | Run. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnaBase\LinkServicesInstalled and remove the follow two entries: Sangoma SDLC Link Service Sangoma X.25 Link Service